BENEFIT THE PHYSICIAN, PATIENT AND PRACTICE
Our Virtual Medical Assistants (VMAs) are North-America-based medical school graduates who take documentation, the in-basket, prior authorisations and front-office work off your desk.
Four ways your VMA works
Your Virtual Medical Assistant (VMA) does the work. You make the call.
Whatever the task, your VMA prepares and pends. Only you sign.
Four kinds of work, off your desk.
Scribing is where we started. It is now one of four things your Virtual Medical Assistant handles — all of it prepared for your review, none of it signed without you.
Clinical documentation
Real-time charting and note preparation, so the chart is closed before you leave the room.
Clinical admin
In-basket triage, refill requests, prior authorisations, referral letters, lab and imaging routing.
Front office
Scheduling and reminders, inbound and outbound patient calls, intake, insurance verification.
Revenue cycle
Charge entry, drafted E/M and CPT/ICD coding, claim follow-up. See the full scope.
Where the day goes
The paperwork is not a side effect of the job. It is most of it.
That is the work your Virtual Medical Assistant takes on.
1Arndt, B. G., Beasley, J. W., Watkinson, M. D., Temte, J. L., Tuan, W.-J., Sinsky, C. A., & Gilchrist, V. J. (2017). Tethered to the EHR: Primary care physician workload assessment using EHR event log data and time-motion observations. Annals of Family Medicine, 15(5), 419–426. https://doi.org/10.1370/afm.2121
Every VMA is a medical school graduate.
Based in North America, never offshored. HIPAA-certified before day one, trained on your specialty and your EHR, and dedicated to you one to one — the same person every session. Meet your Virtual Medical Assistant.
What our clients say
Providers, practice managers and patients on what working with SharpScribe is actually like.
Over the past couple years, it has been disconcerting to me that my physician spends more time looking at his laptop than at me. I am so happy his eyes are back on me and my concerns.
— Patient
SharpScribe will deliver everything they promise. They will develop the service to meet your specifications.
— Physician practice manager
I love how the SharpScribe model provides me the opportunity to work directly, one-to-one, with a physician.
— SharpScribe scribe
Also available
If documentation is the only thing you need covered, both of our original services are still here.
Virtual Scribing
Real-time charting by a dedicated scribe. About virtual scribing.
SharpScribe AI
AI-assisted documentation integrated with your EMR. About SharpScribe AI.
Empowering Healthcare Every Day
Tell us your specialty and your EHR and we’ll match you with a Virtual Medical Assistant before you commit to anything.